Financial Assistance for Hearing Devices | UCSF EARS
Financial Assistance

Financial Assistance for Hearing Devices

Programs, payment plans, and resources to make hearing aids and cochlear implants affordable—regardless of insurance status

💡 The Bottom Line

Cost should never prevent you from accessing hearing care. Multiple financial assistance programs exist—from manufacturer assistance to nonprofit organizations to UCSF's own sliding-scale fees. This article shows you exactly where to look and how to apply.

The sticker price on hearing devices can feel overwhelming. A pair of hearing aids can cost $2,000-$6,000. Cochlear implant surgery can run $30,000-$50,000 per ear. But here's what most people don't know: you rarely have to pay full retail price.

Financial assistance exists from multiple sources—device manufacturers, nonprofit organizations, state programs, and healthcare systems like UCSF. The challenge isn't that help doesn't exist. It's that you have to know where to look.

This guide walks you through every major source of financial assistance for hearing devices, who qualifies, and exactly how to apply.

UCSF Financial Assistance Programs

Let's start with what's available right here at UCSF, since many people don't realize how much support exists within our own system.

UCSF Sliding Scale Program

UCSF Health Financial Counseling

Reduced-cost or free hearing care services based on your household income and family size. Covers diagnostic testing, consultations, and some devices.

Eligibility: Based on Federal Poverty Level (FPL). Generally available for households at 200-400% FPL.
Required Documents: Recent pay stubs or tax returns, proof of income, household size documentation
Process Time: Usually 1-2 weeks for application review
Apply for UCSF Financial Aid

UCSF Payment Plans

UCSF Patient Financial Services

Interest-free payment plans that let you spread the cost of hearing devices and services over time. No credit check required.

Eligibility: Available to all UCSF patients regardless of income
Terms: Typically 12-24 month plans with no interest charges
Setup: Call (415) 353-2000 to discuss payment plan options
Contact Patient Financial Services

Pro Tip: Start with Financial Counseling

Before your first appointment, call UCSF's financial counseling line at (415) 353-2000. They can help you understand what assistance you qualify for before you receive services, which makes the whole process less stressful.

Manufacturer Assistance Programs

All major hearing device manufacturers offer assistance programs—but they don't advertise them prominently. Here's what each company offers:

Hearing Aid Manufacturers

Phonak Hearing Aid Donation Program

Sonova Foundation / Phonak

Provides free or heavily discounted hearing aids to people who cannot afford them. Priority given to children, seniors, and working adults.

Income Requirement: Typically household income below 200% FPL
Coverage: Free or reduced-cost hearing aids, may include fitting and follow-up
Learn More

Starkey Hearing Foundation

Starkey Hearing Technologies

Provides hearing aids domestically and internationally through partner clinics. Strong focus on underserved populations.

Access: Work through partner clinics and organizations, not direct applications
Priority Groups: Veterans, children, low-income adults
Learn More

Cochlear Implant Manufacturers

Cochlear Americas Access Program

Cochlear Limited

Financial assistance for cochlear implant surgery and devices, plus support for processor upgrades and accessories.

Coverage: Can reduce out-of-pocket costs by $1,000-$5,000+
Application: Through your CI center; requires documentation of financial need
Learn More

Advanced Bionics Financial Assistance

Advanced Bionics / Sonova

Assistance with CI surgery costs and processor replacements. Case-by-case evaluation based on need.

Contact: Call their Patient Support team at 1-800-678-2575
Process: Works directly with CI centers to coordinate assistance
Learn More

MED-EL Financial Support

MED-EL Corporation

Flexible financial assistance including payment plans, insurance support, and need-based grants.

Insurance Navigation: Dedicated team to help with prior authorizations and appeals
Financing: Partners with third-party financing companies for payment plans
Learn More

Nonprofit Organizations & Foundations

Numerous nonprofit organizations exist specifically to help people afford hearing devices. Here are the most established programs:

Hearing Loss Association of America (HLAA)

National nonprofit organization

Connects people with local and national financial assistance programs. Strong Northern California chapters that know regional resources.

Bay Area Chapter: Active group with connections to local aid programs
Support: Both financial resources and peer support networks
Visit HLAA

Lions Club Hearing Aid Recycling Program

Lions Clubs International

Provides refurbished hearing aids at no cost to people with documented financial need. Available through local Lions Clubs.

Eligibility: Low income, uninsured or underinsured
Devices: Gently used, refurbished hearing aids (not latest models but functional)
How to Apply: Contact your local Lions Club chapter directly
Find Local Lions Club

Sertoma Hearing Aid Recycling

Sertoma Inc.

National program providing refurbished hearing aids to people with hearing loss who cannot afford new devices.

Cost: Minimal or no cost for qualifying individuals
Service: Includes basic fitting and adjustments
Visit Sertoma

Gift of Hearing Foundation

National foundation

Awards grants for hearing aids to individuals with demonstrated financial need. Competitive application process.

Application: Requires financial documentation, audiogram, and personal statement
Process: Rolling applications, reviewed quarterly
Apply for Grant

State & Local Programs (California-Specific)

California has several state-funded programs that provide hearing devices or financial assistance to qualifying residents:

California Children's Services (CCS)

California Department of Health Care Services

State program providing hearing aids and cochlear implants for children under 21 who meet medical and financial criteria.

Eligibility: Children under 21 with hearing loss meeting CCS medical criteria
Income: Income requirements vary by county; many families qualify
Coverage: Full coverage for devices, surgery, and follow-up care
CCS Information

Department of Rehabilitation (DOR)

California Department of Rehabilitation

Provides hearing aids, cochlear implants, and assistive devices for working-age adults where hearing loss affects employment.

Focus: Help people maintain or obtain employment
Eligibility: Must have employment goal and meet DOR disability criteria
SF Office: (415) 557-2222
Contact DOR

Veterans Benefits

If you're a veteran, you likely qualify for comprehensive hearing care through the VA—often at no cost.

VA Hearing Aid Benefits

Veterans Health Administration

Free hearing aids, repairs, batteries, and ongoing care for eligible veterans through VA Audiology Clinics.

Eligibility: Veterans with service-connected hearing loss or those who meet VA healthcare eligibility
Devices: Latest technology hearing aids at no cost
Replacements: New hearing aids typically every 3-5 years
VA Hearing Benefits

VA Cochlear Implant Program

Veterans Health Administration

Full coverage for cochlear implant evaluation, surgery, devices, and lifelong follow-up care for qualifying veterans.

Coverage: Complete CI care at no cost to veteran
SF VA: Full CI program available at San Francisco VA Medical Center
SF VA Medical Center

Flexible Spending & Tax-Advantaged Accounts

Don't overlook tax-advantaged accounts you may already have access to through your employer:

FSA/HSA Benefits

Eligible expenses: Hearing aids, cochlear implants, batteries, repairs, diagnostic testing, and even some assistive listening devices qualify as medical expenses.

Tax savings: Using pre-tax dollars typically saves you 20-35% on hearing device costs depending on your tax bracket.

How it works: If you have an FSA or HSA through your employer, you can use those funds to pay for hearing care. Some employers also offer Limited Purpose FSAs specifically for hearing and vision expenses.

Account Type How It Helps Annual Limit (2025)
Health Savings Account (HSA) Funds roll over year to year; yours to keep even if you change jobs $4,300 (individual)
$8,550 (family)
Flexible Spending Account (FSA) Pre-tax contributions reduce your taxable income $3,300 (use it or lose it)
Dependent Care FSA Can sometimes be used for children's hearing devices if needed for care $5,000

Credit Options & Healthcare Financing

If you need to spread out payments over time but don't qualify for manufacturer assistance, healthcare financing companies offer plans specifically for medical devices:

CareCredit

Healthcare Financing

Widely accepted healthcare credit card offering promotional financing for hearing devices and services.

Promotions: Often 6-24 months interest-free if paid in full
Warning: High interest rates apply if not paid off during promotional period
Learn More

Allegro Credit

Healthcare Payment Plans

Alternative to CareCredit with similar promotional financing for hearing devices.

Terms: Varies by provider; typically 12-24 month options
Learn More

⚠️ Important: Read the Fine Print

Healthcare credit cards can be helpful tools, but they're still credit cards with high interest rates (often 26-30%) if you don't pay them off during the promotional period. Make sure you can afford the monthly payments before signing up.

Alternative Options: Over-the-Counter & Online Hearing Aids

Since FDA approval in 2022, over-the-counter (OTC) hearing aids have become available for people with mild-to-moderate hearing loss. While they don't replace professional care, they can be a temporary solution while you pursue financial assistance for prescription hearing aids.

OTC Hearing Aids: The Reality

Price range: $200-$1,500 per pair (much less than prescription hearing aids)

Best for: Adults with mild-to-moderate hearing loss who can self-adjust devices

Not appropriate for: Severe hearing loss, children, people needing professional fitting

Major brands: Sony, Jabra, Eargo, Lexie (sold at CVS, Walgreens, Best Buy, online)

Important consideration: OTC devices work for some people but not everyone. They're not a substitute for a proper audiological evaluation and professionally fitted hearing aids. Think of them as reading glasses vs. prescription glasses—sometimes good enough, sometimes not.

How to Apply: Step-by-Step Action Plan

Feeling overwhelmed? Here's exactly what to do, step by step:

Step 1: Get Your Hearing Tested (If You Haven't Already)

You need documentation of your hearing loss for most assistance programs. Schedule a comprehensive audiological evaluation. If cost is a concern, mention this upfront—UCSF and many community health centers offer sliding-scale fees for diagnostic testing.

Step 2: Determine Your Eligibility Category

Are you:

  • A veteran? → Start with VA benefits
  • A child or parent of a child with hearing loss? → California Children's Services (CCS)
  • A working adult whose hearing loss affects your job? → Department of Rehabilitation (DOR)
  • Low-income but not in above categories? → UCSF sliding scale + manufacturer programs + nonprofits
  • Middle income but underinsured? → Payment plans + FSA/HSA + manufacturer assistance

Step 3: Gather Required Documents

Most programs will ask for:

  • Recent audiogram (hearing test results)
  • Proof of income (pay stubs, tax returns)
  • Proof of expenses (rent/mortgage, utilities, medical bills)
  • Insurance cards (even if you're uninsured, document this)
  • Photo ID

Step 4: Apply to Multiple Programs Simultaneously

Don't put all your eggs in one basket. Apply to:

  • UCSF financial assistance (if getting care at UCSF)
  • One manufacturer program (match to the brand you need/want)
  • 1-2 nonprofit organizations
  • State programs if eligible

Step 5: Follow Up Persistently

Most applications take 2-4 weeks for review. Call to check status weekly. If denied, ask why and what you can do to appeal or reapply.

Common Questions

What if I get denied?

Ask why you were denied and whether you can appeal or reapply with additional documentation. Many programs have formal appeals processes. Also, denial from one program doesn't mean denial from all programs—keep applying elsewhere.

Can I combine multiple assistance programs?

Sometimes. For example, you might use manufacturer assistance to reduce the device cost, then pay the remainder through a UCSF payment plan using HSA funds. Always disclose other assistance you've received when applying to avoid conflicts.

How long does financial assistance usually last?

Most programs are one-time assistance for device purchase. However, VA benefits and CCS are ongoing. Manufacturer assistance sometimes covers both initial purchase and later upgrades.

What if I already bought hearing aids but can't afford them?

Some assistance programs work retroactively if you applied before purchase. Others don't. Contact the program directly. For future purchases, always apply for assistance before buying devices.

Are hearing aid costs tax deductible?

Yes, if you itemize deductions and your total medical expenses exceed 7.5% of your adjusted gross income. Keep all receipts and documentation. Consult a tax professional for specifics.

The Bottom Line

Financial assistance for hearing devices exists—but you have to actively pursue it. The system doesn't make it easy, and programs don't advertise loudly. But thousands of people successfully access help every year.

Key strategies that work:

  • Apply to multiple programs at once rather than one at a time
  • Start with UCSF financial counseling if getting care here
  • Don't be discouraged by initial denials—keep applying
  • Be honest about your financial situation and provide thorough documentation
  • Follow up persistently on pending applications

Cost is a real barrier—but it doesn't have to be an insurmountable one. Take the first step and start applying today.

Ready to Explore Your Financial Options?

Connect with UCSF financial counseling or use our Care Navigator to find affordable hearing care options in your area.

UCSF Financial Assistance